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I was looking for a new provider as I wanted a more professional website for my business with a company who offered support throughout the process, as this is not area of expertise for me. The service I received from IRUN was very impressive. I felt that my hand was held throughout the whole process, and I am absolutely delighted with the end product. I was also very impressed of the speed and the build of the website. Changes were implemented very quickly. Overall, their customer service is 5 stars. I would most definitely recommend IRUN, not only because of the excellent quality of works but also their superb customer service.
Name:Stewart Brown
Company:Tandem Business Solutions
Date:16/04/2021
5.05
Service(s) Provided:
 
IRUN Ltd have been looking after IT Cleaning Ltd.’s website for 10 years now. Recently I approached IRUN with a view to revamping our website which I felt had become old fashioned and clunky to use. I spoke to Daniel Plowright about this back in November 2020 with a view to getting the website revamped for launch on 4th Jan 2021. I must admit I did not really know what I wanted. Daniel and his team very quickly came up with some excellent ideas, including changing to the WordPress platform., making the pages smaller with click downs for further reading and revamping the contact us page to include drop downs and radio buttons, to make it more user friendly. All the work was done without bringing my existing site down. I had full access to the new site as it was built and all my suggestions were implemented. The project was completed on time; for the 4th January 2021 launch. The service I received was excellent from the communication and access to the build site, to IRUN’s execution. I would happily recommend IRUN Ltd. to any one who requires website services, they are very knowledgeable, have an excellent team and are very competitive.
Name:Stephen Yates
Job Title:Managing Director
Company:IT Cleaning
Town:Hungerford
Date:04/02/2021
5.05
Service(s) Provided:
 
We are thrilled with the updates IRUN delivered on our website. We needed flexibility to update our range of services and make customer enquiries as easy as possible. IRUN understood our requirements and delivered what we needed. The support they provided was excellent and made sure our new website was ready as soon as possible. I would not hesitate in recommending IRUN.
Name:Katie Thatcher
Company:The Beauty Box Buckingham
Date:03/12/2020
5.05
Service(s) Provided:
 
Dan and the team at IRUN have been nothing short of brilliant with the speed and understanding they have displayed in creating our new web site. With the Covid crisis like many others we’ve had to completely re-engineer our business to account for more online and fewer physical meetings. This has also made us re-evaluate the charging and subscription offerings and the team at IRUN have not only understood our needs, but made practical, realistic suggestions for improvements, then not hesitated in realising these on the new web site. In these uncertain times all businesses need suppliers who are more than simple ‘order takers’ but work as genuine Partners helping us to overcome the significant challenges we all face in a rapidly changing world. IRUN fit that bill.
Name:Sean Farnell
Job Title:Partner
Company:Burgis & Bullock
Town:Leamington Spa
Date:21/09/2020
5.05
Service(s) Provided:
 
We are delighted with our new website provided by IRUN. We were looking to modernise the look of our website as well as make it easier to navigate. Irun listened closely to our requirements and gave clear suggestions as to possible changes we could make to achieve our aims. The service that we received from Dan was excellent. He was very quick to respond to any questions, explained technical information clearly and helped us to understand how to manage content and layout on the website. We would not hesitate in recommending IRUN.
Name:Becky Hayter
Job Title:Head Teacher
Company:Bathford Church School
Date:05/09/2020
5.05
Service(s) Provided: Website Development
 
Our previous website provider was inflexible and hard to reach making it difficult to make the changes that we needed to make. I was recommended to IRUN by a client and was immediately impressed by their understanding of our needs, their regular updates on progress and the fact I could reach them when I needed changes to the site. I cannot recommend IRUN enough, we now have a very smart website that has given our business a real boost.
Name:Ray Watson
Company:Business Advice Ltd
Date:15/08/2020
5.05
Service(s) Provided:
 
I've worked with Irun for about 8 years now and you always get a personal service. I've worked with other companies before, but I know with Irun that, no matter how I put it across in layman's terms, they get it; Andrew is there to take my language and communicate it with the developers in their terms to get it all done. Irun have given us the website that we had initially planned out in our heads, and then some. The timescale was really stretched out, so the fact that they waited on me for almost 2 years while we sorted out what we wanted and made changes, the patience and complete respect of them putting their work on the line for 2 years while we sorted what we wanted, and then to pick it up and then just charge with it at the end (and I understand it was a bit of a hard push at the end there to get it all done) has been really really good. There's a lot of things where I've said "This is what we need" and they've come back to say "OK, we've talked about it and what do you think of this site that does this?" They've then gone away and found a way to make it work on our site. They understood that I can't get my head around something until I've seen it working on another site, and they've found a way to do that for me. Unless you've got the capacity to imagine what you're capable of doing then you don't know. We're part of a buying group and there's been a few people who are trying to drag themselves into this century and I always point them to Irun.
Name:Tracy Surtees
Date:03/02/2020
5.05
Service(s) Provided: Website Development
 
Quick response and excellent assistance. We really appreciate the guidance/assistance given by the team at Irun, always extremely helpful and professional
Name:Karen Coyle
Job Title:Office Manager
Company:Gymkit Gymnasium Services Limited
Town:Lennoxtown
Date:05/12/2019
5.05
Service(s) Provided:
 
IRUN knew what I wanted and got on and did it. It was quite straightforward. I think it's benefited our business to some extent. It's the second time they've done a website for me. I've only used two or three website companies but IRUN are definitely the best I've used; It's their attention to detail, and they're always attentive.
Name:Tim Royce
Job Title:Managing Director
Company:Royce Turf & Irrigation Ltd
Town:Cobham
Date:20/11/2019
5.05
Service(s) Provided:
 
IRUN understand what you want and take care to make sure that they listen so that you get what you want. I have been using them for quite some time. My company has been in existence for 16 years and I've been using IRUN for half of that. They built the website all that time ago and gave me training on how to use it so I can keep it updated as you are able to access the back end yourself to make changes and keep it up to date. It's the only piece of proper marketing that we actually do. Before it was a bit clunky; It was built in 2007 so it was a bit dated, but IRUN have changed the font around and the landing page so it now seems a lot fresher and newer. It's less clunky to use. There's nothing majorly different than it was before but what they've done is get it onto a much cleaner, more modern site. I did use some others in the past but these guys are 100% better and I also find them very good value for money. When they quote for the business it's always very competitive and worth what they're going to do. It's not a case of 'is that all I got for 3K?!?'. What they say they're going to do is actually worth what the price, that's what I like about it. Daniel ran the project and got it done pretty quickly. They did it in two phases. One was a consolidation type thing to make it look better and hand holds and things like that, and the other was design. Both those phases were handled really quickly. It doesn't matter who I speak to there, they're always quick to help and if they can't deal with it they get somebody who can. They've done everything that I would expect of them. What they do is excellent so probably best to stick at what they do well. One of the things that Daniel did was to tell me to avoid the companies that say they can get you to the top of Google instantly. He explained it all to me, and said he could direct me to someone who could do that sort of work, but did I need it? cont.
Name:Stephen Yates
Job Title:Managing Director
Company:IT Cleaning Ltd.
Town:UK
Date:10/03/2019
4.85
Service(s) Provided: Website Development
 
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