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We approached IRUN for some feedback and guidance relating to potential improvements for our website that would facilitate and encourage increased website traffic and improve the functionality and appeal of the website to new users. Daniel listened to our concerns and our needs, he understood our Company position in the Industry/Market, and also understood our website users’ needs. Daniel acted promptly to our request for assistance; arranging a video call and full review of our website. It was clear that Daniel had done significant prep work prior to the call and he was able to explain technical information in a way that a non-web designer could understand. Daniel was able to answer all of our questions and offered a number of genuinely beneficial improvement suggestions. Daniel’s experience and expertise was apparent straight from the first conversation.
We would confidently recommend IRUN to support businesses looking to improve, upgrade, or rebuild their websites. IRUN offer superb customer service, with a knowledgeable and helpful team, competitively priced offerings, and an efficient and professional service
Name:Dawn Williams
Job Title:Head of Business Compliance & Marketing
Company:Boundary Precision Engineering
Date:20/04/2021
Service(s) Provided:
I was looking for a new provider as I wanted a more professional website for my business with a company who offered support throughout the process, as this is not area of expertise for me.
The service I received from IRUN was very impressive. I felt that my hand was held throughout the whole process, and I am absolutely delighted with the end product.
I was also very impressed of the speed and the build of the website. Changes were implemented very quickly. Overall, their customer service is 5 stars.
I would most definitely recommend IRUN, not only because of the excellent quality of works but also their superb customer service.
Name:Stewart Brown
Company:Tandem Business Solutions
Date:16/04/2021
Service(s) Provided:
IRUN Ltd have been looking after IT Cleaning Ltd.’s website for 10 years now. Recently I approached IRUN with a view to revamping our website which I felt had become old fashioned and clunky to use. I spoke to Daniel Plowright about this back in November 2020 with a view to getting the website revamped for launch on 4th Jan 2021. I must admit I did not really know what I wanted. Daniel and his team very quickly came up with some excellent ideas, including changing to the WordPress platform., making the pages smaller with click downs for further reading and revamping the contact us page to include drop downs and radio buttons, to make it more user friendly. All the work was done without bringing my existing site down. I had full access to the new site as it was built and all my suggestions were implemented.
The project was completed on time; for the 4th January 2021 launch. The service I received was excellent from the communication and access to the build site, to IRUN’s execution. I would happily recommend IRUN Ltd. to any one who requires website services, they are very knowledgeable, have an excellent team and are very competitive.
Name:Stephen Yates
Job Title:Managing Director
Company:IT Cleaning
Town:Hungerford
Date:04/02/2021
Service(s) Provided:
We are thrilled with the updates IRUN delivered on our website. We needed flexibility to update our range of services and make customer enquiries as easy as possible. IRUN understood our requirements and delivered what we needed. The support they provided was excellent and made sure our new website was ready as soon as possible. I would not hesitate in recommending IRUN.
Name:Katie Thatcher
Company:The Beauty Box Buckingham
Date:03/12/2020
Service(s) Provided:
Dan and the team at IRUN have been nothing short of brilliant with the speed and understanding they have displayed in creating our new web site. With the Covid crisis like many others we’ve had to completely re-engineer our business to account for more online and fewer physical meetings. This has also made us re-evaluate the charging and subscription offerings and the team at IRUN have not only understood our needs, but made practical, realistic suggestions for improvements, then not hesitated in realising these on the new web site.
In these uncertain times all businesses need suppliers who are more than simple ‘order takers’ but work as genuine Partners helping us to overcome the significant challenges we all face in a rapidly changing world. IRUN fit that bill.
Name:Sean Farnell
Job Title:Partner
Company:Burgis & Bullock
Town:Leamington Spa
Date:21/09/2020
Service(s) Provided:
We are delighted with our new website provided by IRUN. We were looking to modernise the look of our website as well as make it easier to navigate. Irun listened closely to our requirements and gave clear suggestions as to possible changes we could make to achieve our aims. The service that we received from Dan was excellent. He was very quick to respond to any questions, explained technical information clearly and helped us to understand how to manage content and layout on the website. We would not hesitate in recommending IRUN.
Name:Becky Hayter
Job Title:Head Teacher
Company:Bathford Church School
Date:05/09/2020
Service(s) Provided: Website Development
Our previous website provider was inflexible and hard to reach making it difficult to make the changes that we needed to make. I was recommended to IRUN by a client and was immediately impressed by their understanding of our needs, their regular updates on progress and the fact I could reach them when I needed changes to the site. I cannot recommend IRUN enough, we now have a very smart website that has given our business a real boost.
I've worked with Irun for about 8 years now and you always get a personal service. I've worked with other companies before, but I know with Irun that, no matter how I put it across in layman's terms, they get it; Andrew is there to take my language and communicate it with the developers in their terms to get it all done. Irun have given us the website that we had initially planned out in our heads, and then some. The timescale was really stretched out, so the fact that they waited on me for almost 2 years while we sorted out what we wanted and made changes, the patience and complete respect of them putting their work on the line for 2 years while we sorted what we wanted, and then to pick it up and then just charge with it at the end (and I understand it was a bit of a hard push at the end there to get it all done) has been really really good. There's a lot of things where I've said "This is what we need" and they've come back to say "OK, we've talked about it and what do you think of this site that does this?" They've then gone away and found a way to make it work on our site. They understood that I can't get my head around something until I've seen it working on another site, and they've found a way to do that for me. Unless you've got the capacity to imagine what you're capable of doing then you don't know.
We're part of a buying group and there's been a few people who are trying to drag themselves into this century and I always point them to Irun.
Name:Tracy Surtees
Date:03/02/2020
Service(s) Provided: Website Development
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Quick response and excellent assistance. We really appreciate the guidance/assistance given by the team at Irun, always extremely helpful and professional
Name:Karen Coyle
Job Title:Office Manager
Company:Gymkit Gymnasium Services Limited
Town:Lennoxtown
Date:05/12/2019
Service(s) Provided:
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IRUN knew what I wanted and got on and did it. It was quite straightforward. I think it's benefited our business to some extent. It's the second time they've done a website for me. I've only used two or three website companies but IRUN are definitely the best I've used; It's their attention to detail, and they're always attentive.
Name:Tim Royce
Job Title:Managing Director
Company:Royce Turf & Irrigation Ltd
Town:Cobham
Date:20/11/2019
Service(s) Provided:
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IRUN understand what you want and take care to make sure that they listen so that you get what you want.
I have been using them for quite some time. My company has been in existence for 16 years and I've been using IRUN for half of that. They built the website all that time ago and gave me training on how to use it so I can keep it updated as you are able to access the back end yourself to make changes and keep it up to date. It's the only piece of proper marketing that we actually do.
Before it was a bit clunky; It was built in 2007 so it was a bit dated, but IRUN have changed the font around and the landing page so it now seems a lot fresher and newer. It's less clunky to use. There's nothing majorly different than it was before but what they've done is get it onto a much cleaner, more modern site.
I did use some others in the past but these guys are 100% better and I also find them very good value for money. When they quote for the business it's always very competitive and worth what they're going to do. It's not a case of 'is that all I got for 3K?!?'. What they say they're going to do is actually worth what the price, that's what I like about it.
Daniel ran the project and got it done pretty quickly. They did it in two phases. One was a consolidation type thing to make it look better and hand holds and things like that, and the other was design. Both those phases were handled really quickly.
It doesn't matter who I speak to there, they're always quick to help and if they can't deal with it they get somebody who can.
They've done everything that I would expect of them. What they do is excellent so probably best to stick at what they do well. One of the things that Daniel did was to tell me to avoid the companies that say they can get you to the top of Google instantly. He explained it all to me, and said he could direct me to someone who could do that sort of work, but did I need it? cont.
Name:Stephen Yates
Job Title:Managing Director
Company:IT Cleaning Ltd.
Town:UK
Date:10/03/2019
Service(s) Provided: Website Development
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Irun have been really helpful. They've helped me to understand the site better than I did previously. I had an existing site and they've really revamped it for me . It existed but it wasn't doing anything so they've built it up and revamped. It's incorporated the opportunity to include my business partner. We've expanded the content and layout, it's much easier to navigate. What they did was basically analyse where it was gave examples as to how others were doing it, and from that we've increased the content of it quite enormously on this project. I did use a previous website developer to set it up where pretty much I had to do all of the content without much knowledge of websites; from that perspective what I had was an online brochure that did nothing, so I felt I'd created my online presence, which was important, but I had something that was worthless as a marketing tool. Working with Dan and the team I now have something which is functional and reaches out to the clients. Irun helped me rather than it being driven by me and left to me to upload all the information, and update the website; I don't necessarily have the ideas to go with it, so it was a proper service that Irun provided to help me to make use of the website. Everything we've worked on has been very clear
Name:Alison Davis
Job Title:Chatered Financial Planner
Company:Mulberry Wealth
Town:Portishead
Date:05/03/2019
Service(s) Provided: Website Development
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IRUN are always available on the phone if you need them,and they give you that personal service which is what really attracts.
They've developed a website for us. We've worked together closely with them and they've produced good quality work.
Name:Shad Khan
Date:07/06/2018
Service(s) Provided: Website Development
The first time I'd used them and they were recommended by one of my colleagues. They were extremely succinct in being able to get to where we needed to be and deliver against what we expected. The primary objective was to revamp a website which was a first draft just to get it out there. What IRUN have been doing is providing something which, I think, is closer to the message we want to be delivering to the market, and easier to navigate. We are planning to use them in subsequent web development. They're faster to respond than other web developers we've used in the past; Others have been slower and less cooperative.
Name:Alfie Taylor
Date:18/05/2018
Service(s) Provided: Website Development
IRUN are very easy to deal with. I wanted specifically to update our website. We've been using them for 15 years now. We moved to IRUN because we didn't like our previous web developer. IRUN are a lot more helpful, flexible and responsive.
Name:Matt Garvey
Date:16/05/2018
Service(s) Provided: Website Development
IRUN were efficient and were able to assist us to achieve quite a demanding deadline. The website looks good. It's early days as yet but we're totally impressed with the look of it. They certainly exceeded our previous experiences with other web developers.
Name:Jacqueline Glynn
Date:10/01/2018
Service(s) Provided: Website Development
Most of all they were very easy to get hold of and responded quickly to any enquiries or problems that we had. They've provided us with a very good website which is the modern day shopfront, so that's going to be important, so that's a big help.
Name:Ben Ousey
Date:14/12/2017
Service(s) Provided: Website Development
It was a personal service. My knowledge of the internet and how it works is terrible; I can use it and that's about it, and Jenny has been able to talk me through even the stupidest of things and has been able to offer a very personal service. It's been ideal really. It helps that we're in the same building. It just helps being altogether. I've been able to pop along there to see them and ask silly questions, and you don't feel silly for asking the silly questions. This is a brand new business we set up in June and I agreed to go ahead on the website with IRUN in July I think. Everything they've done so far has been fantastic.
Name:Christian O'Connor
Date:01/12/2017
Service(s) Provided: Website Development
IRUN are approachable. I tend to be able to get hold of the same person each time so it's a personal service. It's given us a website which we didn't have before which benefits the business. In terms of dealing with IRUN it was really quite easy and they were very helpful.
Name:Ian Cox
Town:Yeovil
Date:16/05/2017
Service(s) Provided: Website Development, Hosting Services
IRUN are approachable. I tend to be able to get hold of the same person each time so it's a personal service. It's given us a website which we didn't have before which benefits the business. In terms of dealing with IRUN it was really quite easy and they were very helpful.
Name:Ian Cox
Date:16/05/2017
Service(s) Provided: