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IRUN understand what you want and take care to make sure that they listen so that you get what you want.
I have been using them for quite some time. My company has been in existence for 16 years and I've been using IRUN for half of that. They built the website all that time ago and gave me training on how to use it so I can keep it updated as you are able to access the back end yourself to make changes and keep it up to date. It's the only piece of proper marketing that we actually do.
Before it was a bit clunky; It was built in 2007 so it was a bit dated, but IRUN have changed the font around and the landing page so it now seems a lot fresher and newer. It's less clunky to use. There's nothing majorly different than it was before but what they've done is get it onto a much cleaner, more modern site.
I did use some others in the past but these guys are 100% better and I also find them very good value for money. When they quote for the business it's always very competitive and worth what they're going to do. It's not a case of 'is that all I got for 3K?!?'. What they say they're going to do is actually worth what the price, that's what I like about it.
Daniel ran the project and got it done pretty quickly. They did it in two phases. One was a consolidation type thing to make it look better and hand holds and things like that, and the other was design. Both those phases were handled really quickly.
It doesn't matter who I speak to there, they're always quick to help and if they can't deal with it they get somebody who can.
They've done everything that I would expect of them. What they do is excellent so probably best to stick at what they do well. One of the things that Daniel did was to tell me to avoid the companies that say they can get you to the top of Google instantly. He explained it all to me, and said he could direct me to someone who could do that sort of work, but did I need it? cont.
Name:Stephen Yates
Job Title:Managing Director
Company:IT Cleaning Ltd.
Town:UK
Date:10/03/2020
Service(s) Provided: Training, Website Hosting & Support, Copywriting, Website Development, Daniel Powright, Website Development
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I've worked with Irun for about 8 years now and you always get a personal service. I've worked with other companies before, but I know with Irun that, no matter how I put it across in layman's terms, they get it; Andrew is there to take my language and communicate it with the developers in their terms to get it all done. Irun have given us the website that we had initially planned out in our heads, and then some. The timescale was really stretched out, so the fact that they waited on me for almost 2 years while we sorted out what we wanted and made changes, the patience and complete respect of them putting their work on the line for 2 years while we sorted what we wanted, and then to pick it up and then just charge with it at the end (and I understand it was a bit of a hard push at the end there to get it all done) has been really really good. There's a lot of things where I've said "This is what we need" and they've come back to say "OK, we've talked about it and what do you think of this site that does this?" They've then gone away and found a way to make it work on our site. They understood that I can't get my head around something until I've seen it working on another site, and they've found a way to do that for me. Unless you've got the capacity to imagine what you're capable of doing then you don't know.
We're part of a buying group and there's been a few people who are trying to drag themselves into this century and I always point them to Irun.
Name:Tracy Surtees
Date:03/02/2020
Service(s) Provided: Website Hosting & Support, Website Development, Website Development
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Quick response and excellent assistance. We really appreciate the guidance/assistance given by the team at Irun, always extremely helpful and professional
Name:Karen Coyle
Job Title:Office Manager
Company:Gymkit Gymnasium Services Limited
Town:Lennoxtown
Date:05/12/2019
Service(s) Provided: Website Hosting & Support
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IRUN knew what I wanted and got on and did it. It was quite straightforward. I think it's benefited our business to some extent. It's the second time they've done a website for me. I've only used two or three website companies but IRUN are definitely the best I've used; It's their attention to detail, and they're always attentive.
Name:Tim Royce
Job Title:Managing Director
Company:Royce Turf & Irrigation Ltd
Town:Cobham
Date:20/11/2019
Service(s) Provided:
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Irun have been really helpful. They've helped me to understand the site better than I did previously. I had an existing site and they've really revamped it for me . It existed but it wasn't doing anything so they've built it up and revamped. It's incorporated the opportunity to include my business partner. We've expanded the content and layout, it's much easier to navigate. What they did was basically analyse where it was gave examples as to how others were doing it, and from that we've increased the content of it quite enormously on this project. I did use a previous website developer to set it up where pretty much I had to do all of the content without much knowledge of websites; from that perspective what I had was an online brochure that did nothing, so I felt I'd created my online presence, which was important, but I had something that was worthless as a marketing tool. Working with Dan and the team I now have something which is functional and reaches out to the clients. Irun helped me rather than it being driven by me and left to me to upload all the information, and update the website; I don't necessarily have the ideas to go with it, so it was a proper service that Irun provided to help me to make use of the website. Everything we've worked on has been very clear
Name:Alison Davis
Job Title:Chatered Financial Planner
Company:Mulberry Wealth
Town:Portishead
Date:05/03/2019
Service(s) Provided: Website Development, Daniel Powright, Jenny Smith, Website Development
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The first time I'd used them and they were recommended by one of my colleagues. They were extremely succinct in being able to get to where we needed to be and deliver against what we expected. The primary objective was to revamp a website which was a first draft just to get it out there. What IRUN have been doing is providing something which, I think, is closer to the message we want to be delivering to the market, and easier to navigate. We are planning to use them in subsequent web development. They're faster to respond than other web developers we've used in the past; Others have been slower and less cooperative.
Name:Alfie Taylor
Date:18/05/2018
Service(s) Provided: Training, Website Hosting & Support, Search Engine Marketing, Website Development, Website Development
IRUN are very easy to deal with. I wanted specifically to update our website. We've been using them for 15 years now. We moved to IRUN because we didn't like our previous web developer. IRUN are a lot more helpful, flexible and responsive.
Name:Matt Garvey
Date:16/05/2018
Service(s) Provided: Training, Website Hosting & Support, Search Engine Marketing, Website Development, Website Development
IRUN were efficient and were able to assist us to achieve quite a demanding deadline. The website looks good. It's early days as yet but we're totally impressed with the look of it. They certainly exceeded our previous experiences with other web developers.
Name:Jacqueline Glynn
Date:10/01/2018
Service(s) Provided: Website Hosting & Support, Search Engine Marketing, Website Development, Daniel Powright, Jenny Smith, Website Development
IRUN are approachable. I tend to be able to get hold of the same person each time so it's a personal service. It's given us a website which we didn't have before which benefits the business. In terms of dealing with IRUN it was really quite easy and they were very helpful.
Name:Ian Cox
Date:16/05/2017
Service(s) Provided:
What stands out? Daniel Plowright! It's just The personal attention and the time Daniel has spent learning our business. I don't have to teach every time I go to Daniel, he already knows what I'm talking about. Everything is fine. I've actually got 3 websites that IRUN have built and they're all good.
ReplyChris, really appreciate your comments. Thank you.
Name:Chris Clemence
Town:Midsummer Norton
Date:08/05/2017
Service(s) Provided: Website Development, Hosting Services, Website Hosting & Support, Website Development, Daniel Powright
It was a personal service. My knowledge of the internet and how it works is terrible; I can use it and that's about it, and Jenny has been able to talk me through even the stupidest of things and has been able to offer a very personal service. It's been ideal really. It helps that we're in the same building. It just helps being altogether. I've been able to pop along there to see them and ask silly questions, and you don't feel silly for asking the silly questions. This is a brand new business we set up in June and I agreed to go ahead on the website with IRUN in July I think. Everything they've done so far has been fantastic.
Name:Christian O'Connor
Date:01/12/2017
Service(s) Provided: Training, Website Hosting & Support, Search Engine Marketing, Website Development, Website Development
IRUN are approachable. I tend to be able to get hold of the same person each time so it's a personal service. It's given us a website which we didn't have before which benefits the business. In terms of dealing with IRUN it was really quite easy and they were very helpful.
Name:Ian Cox
Town:Yeovil
Date:16/05/2017
Service(s) Provided: Website Development, Hosting Services
IRUN are approachable. I tend to be able to get hold of the same person each time so it's a personal service. It's given us a website which we didn't have before which benefits the business. In terms of dealing with IRUN it was really quite easy and they were very helpful.
Name:Ian Cox
Date:16/05/2017
Service(s) Provided:
What stands out? Daniel Plowright! It's just The personal attention and the time Daniel has spent learning our business. I don't have to teach every time I go to Daniel, he already knows what I'm talking about. Everything is fine. I've actually got 3 websites that IRUN have built and they're all good.
ReplyChris, really appreciate your comments. Thank you.
Name:Chris Clemence
Town:Midsummer Norton
Date:08/05/2017
Service(s) Provided: Website Development, Hosting Services, Website Hosting & Support, Website Development, Daniel Powright
I think it's the ability to just pick up the phone that stands out; So recently we were thinking of updating our website and asked "what would be involved in that? Can you come and do a presentation on some of the new products?" which they did. We talked through what would be the best options for us. As a charity they understand that we're looking for minimum spend. Then when Daniel came over to talk to us about our requirements we went through what we'd love to have vs what we need to have and they adjusted the content of the website accordingly.
The website is good. I think we had a couple of discrepancies around tablet devices and mobile phones in terms of how it displayed on different models which we fed back to IRUN and they sorted really quickly.
They certainly met what we expected of them in terms of upgrading our website and we'll definitely go back to them in the future if we need anything adding to the site.
ReplyMany thanks for your comments. It was good to work with your team and see the new CBEBP website take shape.
Name:Debbie Owen-Mann
Town:Winnersh
Date:04/05/2017
Service(s) Provided: Website Development, Hosting Services, Website Hosting & Support, Website Development
I like how available IRUN are. They're based in my building which means that I can go and visit them whenever I need to. Whenever there's a question and they're all super responsive and happy to help. I can just knock on the door and say hello. When I have an idea they really embrace it and come up with an idea at a budget that's acceptable to us. I get excellent customer service and I'm very happy to recommend them to my clients.
I think they're very thorough and I think the communication is always very good.
I'm delighted with the way that the website looks and how it performs. It's already been through several iterations and we're making changes to it all the time. When we consider what we had previously I think it works very well. The analytics are showing that people find it quite sticky as well as they're spending around 5 minutes on the site and looking at multiple pages. We've even had a customer use the contact form on the site to book a specific room without ever having come to see the us,
ReplyPeter - thank for you comments. It's been great working with you and the team as the new 'Grove Business Park' takes shape.
Name:Peter Mols
Town:Wantage
Date:04/05/2017
Service(s) Provided: Website Development, Hosting Services, Website Hosting & Support, Website Development
We've been with IRUN for what must be about 10 years now. We used to have a very basic site which IRUN replaced for us and we've found them to be much better than our previous supplier. The website IRUN built for us runs nicely and they also handle our emails.
The good thing is it all works and if there is ever a problem I can just phone them up and they'll sort it out for me. Any instructions are easy to follow and the staff are very good, they don't baffle us with science.
IRUN are good at what they do.
ReplyHi Tim, thank you from all the team at IRUN for your fantastic feedback. We are thrilled to hear that you are happy with the service and look forward to continuing to work with you on developing your website for many more years to come. Best wishes, Jenny
Name:Tim Mahoney
Job Title:-
Company:-
Town:Newbury
Date:03/11/2016
Service(s) Provided: Website Development, Hosting Services, Website Hosting & Support, Website Development
IRUN designed our website for us and we found the process really easy. It's been up for a year now and is working well. We'd had a website in the past but it had become outdated so we wanted to start fresh with a new site.
The customer service has been really good. IRUN have given great advice and support and Daniel in particular was very helpful.
ReplyHi Lara, thank you very much for your fantastic feedback, I will pass your comments onto the rest of the team. We hope that you are enjoying the benefits of having a content manageable website and if you ever require any further assistance in how to keep it updated, please don't hesitate to contact us. Kind regards, Jenny
Name:Lara Swan
Job Title:-
Company:-
Town:Worthing
Date:27/10/2016
Service(s) Provided: Website Development, Hosting Services, Website Hosting & Support, Website Development, Daniel Powright
They're situated across the road which is ideal and they're always on the end of the phone. They always get back to me quickly and are very helpful.
I've been with IRUN for 4-5 years now and have never had any problems.
ReplyHi Karen, thank you for taking the time to let us know your feedback. We particularly value your comments in regards to the email marketing system, this system is provided to us by a third party so it is always useful for us to evaluate the efficiency of this service and if there is anything we need to communicate to the supplier about. I believe Steve (our MD) has already been in contact with you to discuss alternative ways we can help Arrogen with our feedback and referral process. We look forward to continuing our work with you for many more years to come. Best wishes, Jenny
Name:Karen Schembri
Job Title:-
Company:-
Town:Wantage
Date:27/10/2016
Service(s) Provided: E-mail Marketing, Email Marketing
Daniel is very professional, matter of fact and clearly understands business needs. He is very clear in his communication and a first rate Account Manager.
Name:Peter Holland
Job Title:-
Company:Arkevista
Town:Corsham
Date:21/04/2016
Service(s) Provided: