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It was time to update our websites and put them on an up-to-date technology platform, refresh the content and the design and improve the on-line purchasing facility. I had worked with IRUNbefore and had no hesitation in using their services again. They adopt a very collaborative approach and were able to incorporate our own design ideas with theirs. The ongoing contact between the Irun team and in particular Daniel was excellent and the final product was as we desired. On-going support since launch has also been excellent. This is 5 websites that IRUN and in particular Daniel and I have worked on and I have no hesitation in recommending IRUN's services.
Job Title:Commercial Director
We approached IRUN for some feedback and guidance relating to potential improvements for our website that would facilitate and encourage increased website traffic and improve the functionality and appeal of the website to new users. Daniel listened to our concerns and our needs, he understood our Company position in the Industry/Market, and also understood our website users’ needs. Daniel acted promptly to our request for assistance; arranging a video call and full review of our website. It was clear that Daniel had done significant prep work prior to the call and he was able to explain technical information in a way that a non-web designer could understand. Daniel was able to answer all of our questions and offered a number of genuinely beneficial improvement suggestions. Daniel’s experience and expertise was apparent straight from the first conversation. We would confidently recommend IRUN to support businesses looking to improve, upgrade, or rebuild their websites. IRUN offer superb customer service, with a knowledgeable and helpful team, competitively priced offerings, and an efficient and professional service
Job Title:Head of Business Compliance & Marketing
Company:Boundary Precision Engineering
I was looking for a new provider as I wanted a more professional website for my business with a company who offered support throughout the process, as this is not area of expertise for me. The service I received from IRUN was very impressive. I felt that my hand was held throughout the whole process, and I am absolutely delighted with the end product. I was also very impressed of the speed and the build of the website. Changes were implemented very quickly. Overall, their customer service is 5 stars. I would most definitely recommend IRUN, not only because of the excellent quality of works but also their superb customer service.
Company:Tandem Business Solutions
IRUN Ltd have been looking after IT Cleaning Ltd.’s website for 10 years now. Recently I approached IRUN with a view to revamping our website which I felt had become old fashioned and clunky to use. I spoke to Daniel Plowright about this back in November 2020 with a view to getting the website revamped for launch on 4th Jan 2021. I must admit I did not really know what I wanted. Daniel and his team very quickly came up with some excellent ideas, including changing to the WordPress platform., making the pages smaller with click downs for further reading and revamping the contact us page to include drop downs and radio buttons, to make it more user friendly. All the work was done without bringing my existing site down. I had full access to the new site as it was built and all my suggestions were implemented. The project was completed on time; for the 4th January 2021 launch. The service I received was excellent from the communication and access to the build site, to IRUN’s execution. I would happily recommend IRUN Ltd. to any one who requires website services, they are very knowledgeable, have an excellent team and are very competitive.
Job Title:Managing Director
We are thrilled with the updates IRUN delivered on our website. We needed flexibility to update our range of services and make customer enquiries as easy as possible. IRUN understood our requirements and delivered what we needed. The support they provided was excellent and made sure our new website was ready as soon as possible. I would not hesitate in recommending IRUN.
Company:The Beauty Box Buckingham
Dan and the team at IRUN have been nothing short of brilliant with the speed and understanding they have displayed in creating our new web site. With the Covid crisis like many others we’ve had to completely re-engineer our business to account for more online and fewer physical meetings. This has also made us re-evaluate the charging and subscription offerings and the team at IRUN have not only understood our needs, but made practical, realistic suggestions for improvements, then not hesitated in realising these on the new web site. In these uncertain times all businesses need suppliers who are more than simple ‘order takers’ but work as genuine Partners helping us to overcome the significant challenges we all face in a rapidly changing world. IRUN fit that bill.
Company:Burgis & Bullock
We are delighted with our new website provided by IRUN. We were looking to modernise the look of our website as well as make it easier to navigate. Irun listened closely to our requirements and gave clear suggestions as to possible changes we could make to achieve our aims. The service that we received from Dan was excellent. He was very quick to respond to any questions, explained technical information clearly and helped us to understand how to manage content and layout on the website. We would not hesitate in recommending IRUN.
Job Title:Head Teacher
Company:Bathford Church School
Service(s) Provided: Website Development
Our previous website provider was inflexible and hard to reach making it difficult to make the changes that we needed to make. I was recommended to IRUN by a client and was immediately impressed by their understanding of our needs, their regular updates on progress and the fact I could reach them when I needed changes to the site. I cannot recommend IRUN enough, we now have a very smart website that has given our business a real boost.
Company:Business Advice Ltd
I've worked with Irun for about 8 years now and you always get a personal service. I've worked with other companies before, but I know with Irun that, no matter how I put it across in layman's terms, they get it; Andrew is there to take my language and communicate it with the developers in their terms to get it all done. Irun have given us the website that we had initially planned out in our heads, and then some. The timescale was really stretched out, so the fact that they waited on me for almost 2 years while we sorted out what we wanted and made changes, the patience and complete respect of them putting their work on the line for 2 years while we sorted what we wanted, and then to pick it up and then just charge with it at the end (and I understand it was a bit of a hard push at the end there to get it all done) has been really really good. There's a lot of things where I've said "This is what we need" and they've come back to say "OK, we've talked about it and what do you think of this site that does this?" They've then gone away and found a way to make it work on our site. They understood that I can't get my head around something until I've seen it working on another site, and they've found a way to do that for me. Unless you've got the capacity to imagine what you're capable of doing then you don't know. We're part of a buying group and there's been a few people who are trying to drag themselves into this century and I always point them to Irun.
Service(s) Provided: Website Development
Quick response and excellent assistance. We really appreciate the guidance/assistance given by the team at Irun, always extremely helpful and professional
Job Title:Office Manager
Company:Gymkit Gymnasium Services Limited
We have now had a website through IRUN since 2005. The team has always been very helpful answering queries, promptly and efficiently. We are now working on our second site for another business, and have no hesitation is using IRUN again.
I knew I needed to change my website to make it work for my business. I was receiving very few enquiries through the old site and my business offering had changed which needed to be communicated to potential clients. I have found the Drupal website very easy to use and I was able to build my site with only minimal training. I am able to make updates whenever I want to and have only required assistance on more technical amendments. Andrew Allen and his customer service team are excellent and nothing is too much trouble for them.
Job Title:Managing Director
Company: Morgen HR
IRUN understood what we wanted to achieve from the website and were able to work with us to reach our target. Without a doubt, since working with IRUN there has been a massive change to the business, with more enquiries coming through, we are busier than ever.
Friendly and prompt and most importantly someone that knows what they are doing. Communication was excellent and relay of information to programmer and direct info from programmer was a comfort.
Great product knowledge, speed of help/returning call
Very content, good service. Always friendly and helpful especially Jo
I found Daniel very helpful. Reassurances that work I'm already carrying on with is good & lot's of tips for things I can do without any hard selling.
IRUN are very patient. When trying to set the site up V tried to do it myself and had to phone lots for help but all the staff were patient and helpful. I have recommended IRUN to 2 different people and came to you by recommendation. I did the webinars and found them very good and helpful"
Name:Elise Gwyn Williams
Whenever have problems they normally get back to me quickly