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Dan and the team at IRUN have been nothing short of brilliant with the speed and understanding they have displayed in creating our new web site. With the Covid crisis like many others we’ve had to completely re-engineer our business to account for more online and fewer physical meetings. This has also made us re-evaluate the charging and subscription offerings and the team at IRUN have not only understood our needs, but made practical, realistic suggestions for improvements, then not hesitated in realising these on the new web site.
In these uncertain times all businesses need suppliers who are more than simple ‘order takers’ but work as genuine Partners helping us to overcome the significant challenges we all face in a rapidly changing world. IRUN fit that bill.
Name:Sean Farnell
Job Title:Partner
Company:Burgis & Bullock
Town:Leamington Spa
Date:21/09/2020
Service(s) Provided: Website Development, Accountants
We are delighted with our new website provided by IRUN. We were looking to modernise the look of our website as well as make it easier to navigate. Irun listened closely to our requirements and gave clear suggestions as to possible changes we could make to achieve our aims. The service that we received from Dan was excellent. He was very quick to respond to any questions, explained technical information clearly and helped us to understand how to manage content and layout on the website. We would not hesitate in recommending IRUN.
Name:Becky Hayter
Job Title:Head Teacher
Company:Bathford Church School
Date:05/09/2020
Service(s) Provided: Website Development
Our previous website provider was inflexible and hard to reach making it difficult to make the changes that we needed to make. I was recommended to IRUN by a client and was immediately impressed by their understanding of our needs, their regular updates on progress and the fact I could reach them when I needed changes to the site. I cannot recommend IRUN enough, we now have a very smart website that has given our business a real boost.
Name:Ray Watson
Company:Business Advice Ltd
Date:15/08/2020
Service(s) Provided: Website Development
IRUN understand what you want and take care to make sure that they listen so that you get what you want.
I have been using them for quite some time. My company has been in existence for 16 years and I've been using IRUN for half of that. They built the website all that time ago and gave me training on how to use it so I can keep it updated as you are able to access the back end yourself to make changes and keep it up to date. It's the only piece of proper marketing that we actually do.
Before it was a bit clunky; It was built in 2007 so it was a bit dated, but IRUN have changed the font around and the landing page so it now seems a lot fresher and newer. It's less clunky to use. There's nothing majorly different than it was before but what they've done is get it onto a much cleaner, more modern site.
I did use some others in the past but these guys are 100% better and I also find them very good value for money. When they quote for the business it's always very competitive and worth what they're going to do. It's not a case of 'is that all I got for 3K?!?'. What they say they're going to do is actually worth what the price, that's what I like about it.
Daniel ran the project and got it done pretty quickly. They did it in two phases. One was a consolidation type thing to make it look better and hand holds and things like that, and the other was design. Both those phases were handled really quickly.
It doesn't matter who I speak to there, they're always quick to help and if they can't deal with it they get somebody who can.
They've done everything that I would expect of them. What they do is excellent so probably best to stick at what they do well. One of the things that Daniel did was to tell me to avoid the companies that say they can get you to the top of Google instantly. He explained it all to me, and said he could direct me to someone who could do that sort of work, but did I need it? cont.
Name:Stephen Yates
Job Title:Managing Director
Company:IT Cleaning Ltd.
Town:UK
Date:10/03/2020
Service(s) Provided: Training, Website Hosting & Support, Copywriting, Website Development, Daniel Powright, Website Development
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I've worked with Irun for about 8 years now and you always get a personal service. I've worked with other companies before, but I know with Irun that, no matter how I put it across in layman's terms, they get it; Andrew is there to take my language and communicate it with the developers in their terms to get it all done. Irun have given us the website that we had initially planned out in our heads, and then some. The timescale was really stretched out, so the fact that they waited on me for almost 2 years while we sorted out what we wanted and made changes, the patience and complete respect of them putting their work on the line for 2 years while we sorted what we wanted, and then to pick it up and then just charge with it at the end (and I understand it was a bit of a hard push at the end there to get it all done) has been really really good. There's a lot of things where I've said "This is what we need" and they've come back to say "OK, we've talked about it and what do you think of this site that does this?" They've then gone away and found a way to make it work on our site. They understood that I can't get my head around something until I've seen it working on another site, and they've found a way to do that for me. Unless you've got the capacity to imagine what you're capable of doing then you don't know.
We're part of a buying group and there's been a few people who are trying to drag themselves into this century and I always point them to Irun.
Name:Tracy Surtees
Date:03/02/2020
Service(s) Provided: Website Hosting & Support, Website Development, Website Development
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Quick response and excellent assistance. We really appreciate the guidance/assistance given by the team at Irun, always extremely helpful and professional
Name:Karen Coyle
Job Title:Office Manager
Company:Gymkit Gymnasium Services Limited
Town:Lennoxtown
Date:05/12/2019
Service(s) Provided: Website Hosting & Support
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IRUN knew what I wanted and got on and did it. It was quite straightforward. I think it's benefited our business to some extent. It's the second time they've done a website for me. I've only used two or three website companies but IRUN are definitely the best I've used; It's their attention to detail, and they're always attentive.
Name:Tim Royce
Job Title:Managing Director
Company:Royce Turf & Irrigation Ltd
Town:Cobham
Date:20/11/2019
Service(s) Provided:
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Irun have been really helpful. They've helped me to understand the site better than I did previously. I had an existing site and they've really revamped it for me . It existed but it wasn't doing anything so they've built it up and revamped. It's incorporated the opportunity to include my business partner. We've expanded the content and layout, it's much easier to navigate. What they did was basically analyse where it was gave examples as to how others were doing it, and from that we've increased the content of it quite enormously on this project. I did use a previous website developer to set it up where pretty much I had to do all of the content without much knowledge of websites; from that perspective what I had was an online brochure that did nothing, so I felt I'd created my online presence, which was important, but I had something that was worthless as a marketing tool. Working with Dan and the team I now have something which is functional and reaches out to the clients. Irun helped me rather than it being driven by me and left to me to upload all the information, and update the website; I don't necessarily have the ideas to go with it, so it was a proper service that Irun provided to help me to make use of the website. Everything we've worked on has been very clear
Name:Alison Davis
Job Title:Chatered Financial Planner
Company:Mulberry Wealth
Town:Portishead
Date:05/03/2019
Service(s) Provided: Website Development, Daniel Powright, Jenny Smith, Website Development
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The first time I'd used them and they were recommended by one of my colleagues. They were extremely succinct in being able to get to where we needed to be and deliver against what we expected. The primary objective was to revamp a website which was a first draft just to get it out there. What IRUN have been doing is providing something which, I think, is closer to the message we want to be delivering to the market, and easier to navigate. We are planning to use them in subsequent web development. They're faster to respond than other web developers we've used in the past; Others have been slower and less cooperative.
Name:Alfie Taylor
Date:18/05/2018
Service(s) Provided: Training, Website Hosting & Support, Search Engine Marketing, Website Development, Website Development
IRUN are very easy to deal with. I wanted specifically to update our website. We've been using them for 15 years now. We moved to IRUN because we didn't like our previous web developer. IRUN are a lot more helpful, flexible and responsive.
Name:Matt Garvey
Date:16/05/2018
Service(s) Provided: Training, Website Hosting & Support, Search Engine Marketing, Website Development, Website Development
Dan was very professional and clear. He left the whole meeting open to questions which encouraged interaction and made it easy to keep focus on the training. For me he hugely enhanced my knowledge of the area despite already having a reasonable grasp.
ReplyThank you for leaving us your feedback following a recent training session with our commercial director, Daniel Plowright. I am thrilled to hear that your knowledge of internet marketing and website development has been enhanced following this session and will pass on your positive comments. Kind regards, Jenny
Name:Client details withheld
Job Title:-
Company:-
Town:Anonymous
Date:04/12/2015
Service(s) Provided: Training, Training, Daniel Powright
I was very pleased with the service from IRUN, from initial consultation down to the final product. The customer support was excellent and, as someone not very well versed in web lingo, I appeciated receivng information delivered in a language that I could understand. I find the site attractive and very functional, and editing it myself has been easy. All in all, a. With good product and a by good service
ReplyHi Russell, thank you for your feedback, it really is appreciated. We aim to provide the highest quality service to all of our customers and to guide them through the website development process in a clear and concise manner. If you require any further assistance in maintaining your Drupal website or with any other aspect of internet marketing, then please don't hesitate to get in touch. Kind regards, Jenny
Name:Russell Rose
Job Title:-
Company:-
Town:Upper Dicker
Date:03/12/2015
Service(s) Provided: Website Development, Hosting Services, Website Hosting & Support, Website Development
They always came to us, we did not have to go to see them. They were very responsive to our questions and our needs. All work was completed to our satisfaction and on time.
ReplyHi Fiona, thank you for providing us with your feedback. We are pleased to hear that you were happy with the website development services provided by IRUN and found the ongoing support to be responsive. We look forward to continuing to work with you on managing and developing your online presence. Kind regards, Jenny
Name:Fiona Milner
Job Title:Manager
Company:Rocking Horse Nursery
Town:Melksham
Date:30/10/2015
Service(s) Provided: Website Development, Hosting Services, Website Hosting & Support, Website Development
The work was completed on time and to a good standard. Always helpful and responsive to our questions.
ReplyHi Phil, thank you for taking the time to provide us with your feedback. I am pleased to hear that you are pleased with the new website and found our service to be helpful. If there is anything else we can do to assist you with your online marketing then please let us know. Kind regards, Jenny
Name:Phil Hughes
Job Title:Chief executive
Company:National Examining Board for Dental Nurses
Town:Fleetwod
Date:28/10/2015
Service(s) Provided: Website Development, Website Development
Very quick and very efficient. All of the work was completed to a good standard
ReplyHi Charlotte, thank you for your feedback. We look forward to continuing our relationship with Ashcroft Care Services and to assist in further developing your online marketing and web presence. Kind regards, Jenny
Name:Charlotte Cook
Job Title:HR manager
Company:Ashcroft Care Services Ltd
Town:Horely
Date:22/10/2015
Service(s) Provided: Training, Website Development, Hosting Services, Training, Website Hosting & Support, Website Development
Very happy with the service provided. The Project management was very good, and they are very organised in what they do.
ReplyHi Douglas, thank you for your kind feedback. We are thrilled to hear that you are happy with the new Hook 'n' Block website. Given the complexity of your website development project, which included a number of bespoke e-commerce features, we are pleased to hear that you felt our services were organised and to a high standard. If there is anything else we can do to be of further assistance, then please don't hesitate to get in touch. Kind regards, Jenny
Name:Douglas Fox
Job Title:-
Company:-
Town:Reading
Date:20/10/2015
Service(s) Provided: Website Development, Hosting Services
The work that has been done for us has been excellent, and we are very pleased with the service.
ReplyHi Keith, thank you for your feedback. We are pleased to hear that you found our website development service to be of a high standard. We hope that you continue to enjoy the benefits of the feedback and referral system for your business. Kind regards, Jenny
Name:Keith Henessey
Job Title:-
Company:-
Town:Uckfield
Date:19/10/2015
Service(s) Provided: Feedback & Referrals, Training, Website Development, Hosting Services
Very good communication, and they take the time to ensure I understand the work they are doing.
ReplyHi Nichola, thank you for taking the time to provide us with your feedback. If you ever require any further assistance with your website or any of the bespoke directory listing and feedback/ referral system functionality, then please do not hesitate to contact us. Kind regards, Jenny
Name:Nichola Howard
Job Title:-
Company:-
Town:Atherton, Greater Manchester
Date:19/10/2015
Service(s) Provided: Feedback & Referrals, Website Development, Feedback & Referrals, Website Development
Very personal, and very quick to respond to any queries. Always very friendly and helpful.
ReplyHi Sue, thank you for taking the time to provide us with your feedback. I will pass your positive comments onto the website development and customer service teams. We look forward to continuing our work with you in future and helping you to maximise the benefits of having a content manageable website, with an integrated feedback and referral system. Kind regards, jenny
Name:Sue Wright
Job Title:-
Company:-
Town:Calne
Date:19/10/2015
Service(s) Provided: Feedback & Referrals, Training, E-commerce, Website Development, Hosting Services, Training, Website Hosting & Support, Feedback & Referrals, Website Development
They do what they say they are going to do. They deal promptly and pro-actively with any issues raised. Very happy with the service provided.
ReplyThank you very much for your feedback. As always, we are thrilled to hear when one of our customers is satisfied with the service they have received. We continue to work on our internal processes and customer communications to ensure a seamless process. If you ever have any queries regarding your website or internet marketing, then please do let us know. Kind regards, Jenny
Name:Client details withheld
Job Title:-
Company:-
Town:Anonymous
Date:15/10/2015
Service(s) Provided: Search Engine Marketing, E-commerce, Website Development, IRUN Services, Training, Website Hosting & Support, Copywriting, Digital Media, Email Marketing, Feedback & Referrals, Graphic Design, IRUN Referral System, Search Engine Marketing, Social Media, Website Development, STAFF, Daniel Powright, Jenny Smith, Jo Finch, Mark Harris, Niki Dymek, Rob Bale, Steve Darnell