- Our outstanding feedback
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We approached IRUN for some feedback and guidance relating to potential improvements for our website that would facilitate and encourage increased website traffic and improve the functionality and appeal of the website to new users. Daniel listened to our concerns and our needs, he understood our Company position in the Industry/Market, and also understood our website users’ needs. Daniel acted promptly to our request for assistance; arranging a video call and full review of our website. It was clear that Daniel had done significant prep work prior to the call and he was able to explain technical information in a way that a non-web designer could understand. Daniel was able to answer all of our questions and offered a number of genuinely beneficial improvement suggestions. Daniel’s experience and expertise was apparent straight from the first conversation.
We would confidently recommend IRUN to support businesses looking to improve, upgrade, or rebuild their websites. IRUN offer superb customer service, with a knowledgeable and helpful team, competitively priced offerings, and an efficient and professional service
Name:Dawn Williams
Job Title:Head of Business Compliance & Marketing
Company:Boundary Precision Engineering
Date:20/04/2021
Service(s) Provided:
I was looking for a new provider as I wanted a more professional website for my business with a company who offered support throughout the process, as this is not area of expertise for me.
The service I received from IRUN was very impressive. I felt that my hand was held throughout the whole process, and I am absolutely delighted with the end product.
I was also very impressed of the speed and the build of the website. Changes were implemented very quickly. Overall, their customer service is 5 stars.
I would most definitely recommend IRUN, not only because of the excellent quality of works but also their superb customer service.
Name:Stewart Brown
Company:Tandem Business Solutions
Date:16/04/2021
Service(s) Provided:
IRUN Ltd have been looking after IT Cleaning Ltd.’s website for 10 years now. Recently I approached IRUN with a view to revamping our website which I felt had become old fashioned and clunky to use. I spoke to Daniel Plowright about this back in November 2020 with a view to getting the website revamped for launch on 4th Jan 2021. I must admit I did not really know what I wanted. Daniel and his team very quickly came up with some excellent ideas, including changing to the WordPress platform., making the pages smaller with click downs for further reading and revamping the contact us page to include drop downs and radio buttons, to make it more user friendly. All the work was done without bringing my existing site down. I had full access to the new site as it was built and all my suggestions were implemented.
The project was completed on time; for the 4th January 2021 launch. The service I received was excellent from the communication and access to the build site, to IRUN’s execution. I would happily recommend IRUN Ltd. to any one who requires website services, they are very knowledgeable, have an excellent team and are very competitive.
Name:Stephen Yates
Job Title:Managing Director
Company:IT Cleaning
Town:Hungerford
Date:04/02/2021
Service(s) Provided:
We are thrilled with the updates IRUN delivered on our website. We needed flexibility to update our range of services and make customer enquiries as easy as possible. IRUN understood our requirements and delivered what we needed. The support they provided was excellent and made sure our new website was ready as soon as possible. I would not hesitate in recommending IRUN.
Name:Katie Thatcher
Company:The Beauty Box Buckingham
Date:03/12/2020
Service(s) Provided:
Dan and the team at IRUN have been nothing short of brilliant with the speed and understanding they have displayed in creating our new web site. With the Covid crisis like many others we’ve had to completely re-engineer our business to account for more online and fewer physical meetings. This has also made us re-evaluate the charging and subscription offerings and the team at IRUN have not only understood our needs, but made practical, realistic suggestions for improvements, then not hesitated in realising these on the new web site.
In these uncertain times all businesses need suppliers who are more than simple ‘order takers’ but work as genuine Partners helping us to overcome the significant challenges we all face in a rapidly changing world. IRUN fit that bill.
Name:Sean Farnell
Job Title:Partner
Company:Burgis & Bullock
Town:Leamington Spa
Date:21/09/2020
Service(s) Provided:
We are delighted with our new website provided by IRUN. We were looking to modernise the look of our website as well as make it easier to navigate. Irun listened closely to our requirements and gave clear suggestions as to possible changes we could make to achieve our aims. The service that we received from Dan was excellent. He was very quick to respond to any questions, explained technical information clearly and helped us to understand how to manage content and layout on the website. We would not hesitate in recommending IRUN.
Name:Becky Hayter
Job Title:Head Teacher
Company:Bathford Church School
Date:05/09/2020
Service(s) Provided: Website Development
Our previous website provider was inflexible and hard to reach making it difficult to make the changes that we needed to make. I was recommended to IRUN by a client and was immediately impressed by their understanding of our needs, their regular updates on progress and the fact I could reach them when I needed changes to the site. I cannot recommend IRUN enough, we now have a very smart website that has given our business a real boost.
I've worked with Irun for about 8 years now and you always get a personal service. I've worked with other companies before, but I know with Irun that, no matter how I put it across in layman's terms, they get it; Andrew is there to take my language and communicate it with the developers in their terms to get it all done. Irun have given us the website that we had initially planned out in our heads, and then some. The timescale was really stretched out, so the fact that they waited on me for almost 2 years while we sorted out what we wanted and made changes, the patience and complete respect of them putting their work on the line for 2 years while we sorted what we wanted, and then to pick it up and then just charge with it at the end (and I understand it was a bit of a hard push at the end there to get it all done) has been really really good. There's a lot of things where I've said "This is what we need" and they've come back to say "OK, we've talked about it and what do you think of this site that does this?" They've then gone away and found a way to make it work on our site. They understood that I can't get my head around something until I've seen it working on another site, and they've found a way to do that for me. Unless you've got the capacity to imagine what you're capable of doing then you don't know.
We're part of a buying group and there's been a few people who are trying to drag themselves into this century and I always point them to Irun.
Name:Tracy Surtees
Date:03/02/2020
Service(s) Provided: Website Development
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Quick response and excellent assistance. We really appreciate the guidance/assistance given by the team at Irun, always extremely helpful and professional
Name:Karen Coyle
Job Title:Office Manager
Company:Gymkit Gymnasium Services Limited
Town:Lennoxtown
Date:05/12/2019
Service(s) Provided:
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IRUN knew what I wanted and got on and did it. It was quite straightforward. I think it's benefited our business to some extent. It's the second time they've done a website for me. I've only used two or three website companies but IRUN are definitely the best I've used; It's their attention to detail, and they're always attentive.
Name:Tim Royce
Job Title:Managing Director
Company:Royce Turf & Irrigation Ltd
Town:Cobham
Date:20/11/2019
Service(s) Provided:
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IRUN provide a quick and efficient service. We had the meeting and within two days the website was ready to go.
ReplyHi Mark, thank you providing us with your feedback. We are thrilled to hear that you would recommend IRUN's website development and hosting services. We look forward to continuing our work with you in future and in helping you to develop your presence online. Kind regards, Jenny
Name:Mark Lewis
Job Title:-
Company:Somerset Wagon
Town:Radstock
Date:08/04/2016
Service(s) Provided: Website Development
IRUN took over from his previous web designer and host so made sure that his web site was still active, important for any business.
Name:Richard Jones
Job Title:-
Company:Dial a Mattress
Town:Shrewsbury
Date:11/01/2016
Service(s) Provided:
Incredibly well explained without getting into too much detail, I think it was exactly what we needed to start, very impressed. Thanks Dan
ReplyHi Oliver, thank you for your feedback. I have passed your comments regarding the training onto Daniel. If we can do anything else to be of assistance, then please don't hesitate to get in touch. Kind regards, Jenny
Name:Oliver Bernard
Job Title:Director
Company:Local Pages Ltd
Town:Bristol
Date:11/12/2015
Service(s) Provided: Training
Very clear understandable information regarding allowing me to confidently pitch a website to LP clients
ReplyHi Anne, thank you for your feedback. We're very pleased to hear that you found Daniel's internet marketing and website training to be helpful. We look forward to working with you more in future. Kind regards, Jenny
Name:Anne Nicholas
Job Title:-
Company:-
Town:Briatol
Date:07/12/2015
Service(s) Provided: Training
Dan was very professional and clear. He left the whole meeting open to questions which encouraged interaction and made it easy to keep focus on the training. For me he hugely enhanced my knowledge of the area despite already having a reasonable grasp.
ReplyThank you for leaving us your feedback following a recent training session with our commercial director, Daniel Plowright. I am thrilled to hear that your knowledge of internet marketing and website development has been enhanced following this session and will pass on your positive comments. Kind regards, Jenny
Name:Client details withheld
Job Title:-
Company:-
Town:Anonymous
Date:04/12/2015
Service(s) Provided: Training
I was very pleased with the service from IRUN, from initial consultation down to the final product. The customer support was excellent and, as someone not very well versed in web lingo, I appeciated receivng information delivered in a language that I could understand. I find the site attractive and very functional, and editing it myself has been easy. All in all, a. With good product and a by good service
ReplyHi Russell, thank you for your feedback, it really is appreciated. We aim to provide the highest quality service to all of our customers and to guide them through the website development process in a clear and concise manner. If you require any further assistance in maintaining your Drupal website or with any other aspect of internet marketing, then please don't hesitate to get in touch. Kind regards, Jenny
Name:Russell Rose
Job Title:-
Company:-
Town:Upper Dicker
Date:03/12/2015
Service(s) Provided: Website Development, Hosting Services
They always came to us, we did not have to go to see them. They were very responsive to our questions and our needs. All work was completed to our satisfaction and on time.
ReplyHi Fiona, thank you for providing us with your feedback. We are pleased to hear that you were happy with the website development services provided by IRUN and found the ongoing support to be responsive. We look forward to continuing to work with you on managing and developing your online presence. Kind regards, Jenny
Name:Fiona Milner
Job Title:Manager
Company:Rocking Horse Nursery
Town:Melksham
Date:30/10/2015
Service(s) Provided: Website Development, Hosting Services
The work was completed on time and to a good standard. Always helpful and responsive to our questions.
ReplyHi Phil, thank you for taking the time to provide us with your feedback. I am pleased to hear that you are pleased with the new website and found our service to be helpful. If there is anything else we can do to assist you with your online marketing then please let us know. Kind regards, Jenny
Name:Phil Hughes
Job Title:Chief executive
Company:National Examining Board for Dental Nurses
Town:Fleetwod
Date:28/10/2015
Service(s) Provided: Website Development
Very quick and very efficient. All of the work was completed to a good standard
ReplyHi Charlotte, thank you for your feedback. We look forward to continuing our relationship with Ashcroft Care Services and to assist in further developing your online marketing and web presence. Kind regards, Jenny
Name:Charlotte Cook
Job Title:HR manager
Company:Ashcroft Care Services Ltd
Town:Horely
Date:22/10/2015
Service(s) Provided: Training, Website Development, Hosting Services
Very happy with the service provided. The Project management was very good, and they are very organised in what they do.
ReplyHi Douglas, thank you for your kind feedback. We are thrilled to hear that you are happy with the new Hook 'n' Block website. Given the complexity of your website development project, which included a number of bespoke e-commerce features, we are pleased to hear that you felt our services were organised and to a high standard. If there is anything else we can do to be of further assistance, then please don't hesitate to get in touch. Kind regards, Jenny
Name:Douglas Fox
Job Title:-
Company:-
Town:Reading
Date:20/10/2015
Service(s) Provided: Website Development, Hosting Services