- Our outstanding feedback
- More great feedback
We approached IRUN for some feedback and guidance relating to potential improvements for our website that would facilitate and encourage increased website traffic and improve the functionality and appeal of the website to new users. Daniel listened to our concerns and our needs, he understood our Company position in the Industry/Market, and also understood our website users’ needs. Daniel acted promptly to our request for assistance; arranging a video call and full review of our website. It was clear that Daniel had done significant prep work prior to the call and he was able to explain technical information in a way that a non-web designer could understand. Daniel was able to answer all of our questions and offered a number of genuinely beneficial improvement suggestions. Daniel’s experience and expertise was apparent straight from the first conversation.
We would confidently recommend IRUN to support businesses looking to improve, upgrade, or rebuild their websites. IRUN offer superb customer service, with a knowledgeable and helpful team, competitively priced offerings, and an efficient and professional service
Name:Dawn Williams
Job Title:Head of Business Compliance & Marketing
Company:Boundary Precision Engineering
Date:20/04/2021
Service(s) Provided:
I was looking for a new provider as I wanted a more professional website for my business with a company who offered support throughout the process, as this is not area of expertise for me.
The service I received from IRUN was very impressive. I felt that my hand was held throughout the whole process, and I am absolutely delighted with the end product.
I was also very impressed of the speed and the build of the website. Changes were implemented very quickly. Overall, their customer service is 5 stars.
I would most definitely recommend IRUN, not only because of the excellent quality of works but also their superb customer service.
Name:Stewart Brown
Company:Tandem Business Solutions
Date:16/04/2021
Service(s) Provided:
IRUN Ltd have been looking after IT Cleaning Ltd.’s website for 10 years now. Recently I approached IRUN with a view to revamping our website which I felt had become old fashioned and clunky to use. I spoke to Daniel Plowright about this back in November 2020 with a view to getting the website revamped for launch on 4th Jan 2021. I must admit I did not really know what I wanted. Daniel and his team very quickly came up with some excellent ideas, including changing to the WordPress platform., making the pages smaller with click downs for further reading and revamping the contact us page to include drop downs and radio buttons, to make it more user friendly. All the work was done without bringing my existing site down. I had full access to the new site as it was built and all my suggestions were implemented.
The project was completed on time; for the 4th January 2021 launch. The service I received was excellent from the communication and access to the build site, to IRUN’s execution. I would happily recommend IRUN Ltd. to any one who requires website services, they are very knowledgeable, have an excellent team and are very competitive.
Name:Stephen Yates
Job Title:Managing Director
Company:IT Cleaning
Town:Hungerford
Date:04/02/2021
Service(s) Provided:
We are thrilled with the updates IRUN delivered on our website. We needed flexibility to update our range of services and make customer enquiries as easy as possible. IRUN understood our requirements and delivered what we needed. The support they provided was excellent and made sure our new website was ready as soon as possible. I would not hesitate in recommending IRUN.
Name:Katie Thatcher
Company:The Beauty Box Buckingham
Date:03/12/2020
Service(s) Provided:
Dan and the team at IRUN have been nothing short of brilliant with the speed and understanding they have displayed in creating our new web site. With the Covid crisis like many others we’ve had to completely re-engineer our business to account for more online and fewer physical meetings. This has also made us re-evaluate the charging and subscription offerings and the team at IRUN have not only understood our needs, but made practical, realistic suggestions for improvements, then not hesitated in realising these on the new web site.
In these uncertain times all businesses need suppliers who are more than simple ‘order takers’ but work as genuine Partners helping us to overcome the significant challenges we all face in a rapidly changing world. IRUN fit that bill.
Name:Sean Farnell
Job Title:Partner
Company:Burgis & Bullock
Town:Leamington Spa
Date:21/09/2020
Service(s) Provided:
We are delighted with our new website provided by IRUN. We were looking to modernise the look of our website as well as make it easier to navigate. Irun listened closely to our requirements and gave clear suggestions as to possible changes we could make to achieve our aims. The service that we received from Dan was excellent. He was very quick to respond to any questions, explained technical information clearly and helped us to understand how to manage content and layout on the website. We would not hesitate in recommending IRUN.
Name:Becky Hayter
Job Title:Head Teacher
Company:Bathford Church School
Date:05/09/2020
Service(s) Provided: Website Development
Our previous website provider was inflexible and hard to reach making it difficult to make the changes that we needed to make. I was recommended to IRUN by a client and was immediately impressed by their understanding of our needs, their regular updates on progress and the fact I could reach them when I needed changes to the site. I cannot recommend IRUN enough, we now have a very smart website that has given our business a real boost.
I've worked with Irun for about 8 years now and you always get a personal service. I've worked with other companies before, but I know with Irun that, no matter how I put it across in layman's terms, they get it; Andrew is there to take my language and communicate it with the developers in their terms to get it all done. Irun have given us the website that we had initially planned out in our heads, and then some. The timescale was really stretched out, so the fact that they waited on me for almost 2 years while we sorted out what we wanted and made changes, the patience and complete respect of them putting their work on the line for 2 years while we sorted what we wanted, and then to pick it up and then just charge with it at the end (and I understand it was a bit of a hard push at the end there to get it all done) has been really really good. There's a lot of things where I've said "This is what we need" and they've come back to say "OK, we've talked about it and what do you think of this site that does this?" They've then gone away and found a way to make it work on our site. They understood that I can't get my head around something until I've seen it working on another site, and they've found a way to do that for me. Unless you've got the capacity to imagine what you're capable of doing then you don't know.
We're part of a buying group and there's been a few people who are trying to drag themselves into this century and I always point them to Irun.
Name:Tracy Surtees
Date:03/02/2020
Service(s) Provided: Website Development
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Quick response and excellent assistance. We really appreciate the guidance/assistance given by the team at Irun, always extremely helpful and professional
Name:Karen Coyle
Job Title:Office Manager
Company:Gymkit Gymnasium Services Limited
Town:Lennoxtown
Date:05/12/2019
Service(s) Provided:
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IRUN knew what I wanted and got on and did it. It was quite straightforward. I think it's benefited our business to some extent. It's the second time they've done a website for me. I've only used two or three website companies but IRUN are definitely the best I've used; It's their attention to detail, and they're always attentive.
Name:Tim Royce
Job Title:Managing Director
Company:Royce Turf & Irrigation Ltd
Town:Cobham
Date:20/11/2019
Service(s) Provided:
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IRUN deliver the perfect service with excellent value for money and Daniel is A1.
ReplyMany thanks for your feedback. Look forward to discussing the next round of enhancements for the Regency Villas website.
Name:Collette Hawkins
Job Title:-
Company:-
Town:Canterbury
Date:16/04/2015
Service(s) Provided:
You do get value for money.
Name:Steve Ridge
Job Title:-
Company:-
Town:pontefract
Date:16/04/2015
Service(s) Provided:
I enjoy the personnel service speaking to the same person is really helpful.
Name:Natasha Duberry
Job Title:-
Company:-
Town:Kentish Town
Date:16/04/2015
Service(s) Provided:
Brilliant service Dan has is an excellent communicator offers excellent value for money, IRUN have taught me so much they are brilliant.
Name:Lottie Dodd
Job Title:-
Company:-
Town:Chippenham
Date:16/04/2015
Service(s) Provided:
Someone actually answers the phone
ReplyThank you very much for providing your feedback, Julian. We always do our best to ensure our phones are answered every time and that someone is on hand to assist you with your website.
We look forward to continuing our work with Aronel Cottage to help improve your website and search engine optimisation
Name:Julian Hitchcock
Job Title:-
Company:-
Town:Bognor
Date:26/03/2015
Service(s) Provided:
The flexibility is what stood out. Almost any request that we wanted could be dealt with.
ReplyIt's good to hear that the Drupal website platform delivered the flexibility EyeTech IT needed. It would be worth considering the Feedback / Referral module if you are seeking addiotnal business from exsiting clients.
Name:Stuart Clark
Job Title:-
Company:-
Town:Bath
Date:11/12/2014
Service(s) Provided:
IRUN seemed informed about the areas of the market that I was interested in and were personally quite attentive to the needs of my business. Daniel in particular spent a bit of time listening and going through what my company's needs were. When issues did come up I thought the support was helpful.
ReplyMany thanks for your feedback Tom. I sense the Feedback / Referral system will help with client engagement and a potential source of new business referrals. We will keep a watchful eye on the Google performance as well.
Name:Tom Bedford
Job Title:-
Company:-
Town:Oxford
Date:03/12/2014
Service(s) Provided:
The positive can-do attitude is what stood out.
ReplyMany thanks, we know it was important to be able to respond quickly on this website delivery.
Name:Steve Yates
Job Title:-
Company:-
Town:Swindon
Date:02/12/2014
Service(s) Provided:
I think it was just the personal contact with Daniel; the fact that he came out to see us and worked with us on a one to one basis.
ReplyThank you for your kind feedback Mike.
We do our best to provide each of our clients with the best customer service and it's always nice to know it's appreciated.
IRUN
Name:Mike Chilman
Job Title:-
Company:-
Town:Bicester
Date:27/11/2014
Service(s) Provided:
IRUN seem to be very technically capable and they listen to their clients.
ReplyThank you for the feedback. Please let us know if there is more we can do to help with the marketing of the business.
Name:Jonathan Harris
Job Title:-
Company:-
Town:Telford
Date:16/10/2014
Service(s) Provided: