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If we have any problems IRUN always sort it our really quickly
ReplyThank you for your feedback Terri. We're pleased to hear that the service you have received from IRUN has been prompt. IRUN
Name:Terri Hall
Job Title:-
Company:-
Town:Erith
Date:16/10/2014
5.05
Service(s) Provided:
 
Every time I've spoken to Jo I've been pleased. Andrew is also helpful.
ReplyHi Ian, Thank you for your kind feedback. Andrew and Jo will be pleased to hear that you have found their customer support helpful. IRUN
Name:Ian Gunner
Job Title:-
Company:-
Town:Guildford
Date:16/10/2014
4.35
Service(s) Provided:
 
IRUN alert us to things that will effect our site or things that we need to do such as renewals etc. I also find some of the things in the newsletters quite helpful like SEO advice.
ReplyHi Judi, Thank you so much for your feedback. It's always good to hear that the regular newsletters provided by IRUN are proving helpful. We will continue to keep you up to date with any changes to the industry. IRUN
Name:Judi Craddock
Job Title:-
Company:-
Town:Southampton
Date:09/10/2014
3.35
Service(s) Provided:
 
It's quite individualised and tailored to individual businesses rather than a one-size-fits-all. Work is carried out promptly and they do what they say. There is also some thinking ahead in terms of innovation.
ReplyHi Steve, Thank you for your feedback. We're very pleased to know that you have found the staff here at IRUN to be prompt and forward thinking when working on your website development. IRUN
Name:Steve Wills
Job Title:-
Company:-
Town:London
Date:07/10/2014
4.55
Service(s) Provided: Feedback & Referrals
 
Prompt responses, very professional and good products.
ReplyThank you so much for your feedback Lewis. It's always good to know that the staff here at IRUN are professional and prompt. IRUN
Name:Lewis Prager
Job Title:-
Company:-
Town:Bradford
Date:03/10/2014
5.05
Service(s) Provided:
 
I appreciated the free workshops on optimisation etc.
ReplyThank you for your feedback Anne. We're pleased to hear that you found our free workshops on search engine optimisation (SEO) helpful. IRUN
Name:Anne Campbell
Job Title:-
Company:-
Town:Cambridge
Date:03/10/2014
4.05
Service(s) Provided:
 
If we have any problems Andy is normally pretty quick at dealing with them for us. We find the system user friendly and easy to operate.
ReplyThank you for providing feedback, we really appreciate it. It's good to hear that you find the website and email marketing systems easy to use and the customer service effective. IRUN
Name:Client details withheld
Job Title:-
Company:-
Town:Anonymous
Date:03/10/2014
4.55
Service(s) Provided:
 
It's quite quick. Jo raises a ticket quickly and the coder gets back to us quickly. It's great for those of us without an in house tech team as they allow us to focus on what we do best.
ReplyThank you for taking the time to provide feedback. It's great to hear that you have found the website support provided by IRUN to be quick and efficient.
Name:Client details withheld
Job Title:-
Company:-
Town:Anonymous
Date:30/09/2014
4.85
Service(s) Provided:
 
You're given the name and contact number/email address for an individual, rather than just a general one and that helps to make it feel like you're given someones specific attention. You can also speak to the same person everytime, which is great.
ReplyHi Victoria, Thank you so much for taking the time to give us your valued feedback and we’re delighted that you are pleased with our service. Apologies if some of the advice was a bit too technical! Just to reassure you that we are aware that some of the services we provide can be complex, but we are working hard to make everything as clear and understandable as possible. Thank you once again, we really do appreciate your feedback and if you know anybody else that would benefit from our services, we would be delighted to speak to them. Best regards, Niki Dymek IRUN
Name:Victoria Mason
Job Title:-
Company:-
Town:Bath
Date:10/09/2014
5.05
Service(s) Provided:
 
Very amiable emails that we could actually converse over. I was highly recommended to IRUN by our accountant. It was all done over the phone and on-line and was all very amiable. Daniel came up with a very amiable service with regards to how we launched the site showing me all the pre-launch work that had been done. They tailored it to our design: little things like ensuring the logo was correct. Part payments all the way through to be sure we were happy at each stage. The after service care for maintaining the website with updates etc. has been good. We had looked at other designers, but IRUN were very competitively priced.
ReplyHi Will, Thank you for taking the time to give us your valued feedback and we’re delighted that you are pleased with our service and of course we are very grateful to Magma Chartered Accountants for making the introduction. With regard to your comments about our lack of advertising, actually we are very fortunate in that the vast majority if not all of our business comes from recommendations and word of mouth from our clients. Thank you - your website has now been updated to show our details on it, as the company who created and maintains it. Once again, we really do appreciate your feedback and if you know anybody else that would benefit from our services, we would be delighted to speak to them. Best regards, Niki Dymek IRUN
Name:Will Fludgate
Job Title:-
Company:-
Town:Bletchley
Date:10/09/2014
5.05
Service(s) Provided:
 
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