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Prompt responses, very professional and good products.
ReplyThank you so much for your feedback Lewis. It's always good to know that the staff here at IRUN are professional and prompt. IRUN
Name:Lewis Prager
Job Title:-
Company:-
Town:Bradford
Date:03/10/2014
5.05
Service(s) Provided: Daniel Powright, Jo Finch
 
I appreciated the free workshops on optimisation etc.
ReplyThank you for your feedback Anne. We're pleased to hear that you found our free workshops on search engine optimisation (SEO) helpful. IRUN
Name:Anne Campbell
Job Title:-
Company:-
Town:Cambridge
Date:03/10/2014
4.05
Service(s) Provided: Jo Finch
 
If we have any problems Andy is normally pretty quick at dealing with them for us. We find the system user friendly and easy to operate.
ReplyThank you for providing feedback, we really appreciate it. It's good to hear that you find the website and email marketing systems easy to use and the customer service effective. IRUN
Name:Client details withheld
Job Title:-
Company:-
Town:Anonymous
Date:03/10/2014
4.55
Service(s) Provided: Email Marketing, Website Development, Andrew Allen
 
It's quite quick. Jo raises a ticket quickly and the coder gets back to us quickly. It's great for those of us without an in house tech team as they allow us to focus on what we do best.
ReplyThank you for taking the time to provide feedback. It's great to hear that you have found the website support provided by IRUN to be quick and efficient.
Name:Client details withheld
Job Title:-
Company:-
Town:Anonymous
Date:30/09/2014
4.85
Service(s) Provided: Website Development, Andrew Allen, Jo Finch, Mark Harris
 
You're given the name and contact number/email address for an individual, rather than just a general one and that helps to make it feel like you're given someones specific attention. You can also speak to the same person everytime, which is great.
ReplyHi Victoria, Thank you so much for taking the time to give us your valued feedback and we’re delighted that you are pleased with our service. Apologies if some of the advice was a bit too technical! Just to reassure you that we are aware that some of the services we provide can be complex, but we are working hard to make everything as clear and understandable as possible. Thank you once again, we really do appreciate your feedback and if you know anybody else that would benefit from our services, we would be delighted to speak to them. Best regards, Niki Dymek IRUN
Name:Victoria Mason
Job Title:-
Company:-
Town:Bath
Date:10/09/2014
5.05
Service(s) Provided: Website Development, STAFF
 
Very amiable emails that we could actually converse over. I was highly recommended to IRUN by our accountant. It was all done over the phone and on-line and was all very amiable. Daniel came up with a very amiable service with regards to how we launched the site showing me all the pre-launch work that had been done. They tailored it to our design: little things like ensuring the logo was correct. Part payments all the way through to be sure we were happy at each stage. The after service care for maintaining the website with updates etc. has been good. We had looked at other designers, but IRUN were very competitively priced.
ReplyHi Will, Thank you for taking the time to give us your valued feedback and we’re delighted that you are pleased with our service and of course we are very grateful to Magma Chartered Accountants for making the introduction. With regard to your comments about our lack of advertising, actually we are very fortunate in that the vast majority if not all of our business comes from recommendations and word of mouth from our clients. Thank you - your website has now been updated to show our details on it, as the company who created and maintains it. Once again, we really do appreciate your feedback and if you know anybody else that would benefit from our services, we would be delighted to speak to them. Best regards, Niki Dymek IRUN
Name:Will Fludgate
Job Title:-
Company:-
Town:Bletchley
Date:10/09/2014
5.05
Service(s) Provided: Website Development, Andrew Allen, Daniel Powright, Accountants
 
Daniel was persistent in chasing me up but was not annoying. He was also very patient.
ReplyHi Jenny, thank you for your feedback and we're pleased that you are happy with our service. Best regards, Niki Dymek IRUN Ltd
Name:Jenny Budgell
Job Title:-
Company:-
Town:Chippenham
Date:10/09/2014
5.05
Service(s) Provided: Website Development, Daniel Powright
 
They don't bother us very often. I haven't used it in some time.
Name:Rob Hardwicke
Job Title:-
Company:-
Town:Swindon
Date:10/09/2014
4.45
Service(s) Provided: Website Development, Daniel Powright
 
It's all been perfect. Andrew is probably the example of a perfect employee for you guys, he's been incredible. He helps me out no matter how annoying, awkward or unrelated to IRUN my problems are. You're the one company I deal with who I would never in a million years dream of leaving. It couldn't be better.
ReplyHi Rob, Thank you so much for the fantastic feedback, it is much appreciated and we look forward to working together in the future. Best regards, Niki IRUN
Name:Rob Williams
Job Title:-
Company:-
Town:London
Date:08/09/2014
5.05
Service(s) Provided: Website Development, Andrew Allen, Jenny Smith
 
The standout thing is that there are individuals that I can email and they will respond to me individually so it gives a sense that I know them and they know who I am. I've had queries in the past where they just got it fixed rather than trying to sell me something else. It's always a very quick response
ReplyHi Geoff, Thank you for taking the time to respond and for your great feedback. We're pleased that you're happy with the service and we look forward to speaking to you soon. Best regards, Niki IRUN
Name:Geoff Pike
Job Title:-
Company:-
Town:Hove
Date:08/09/2014
5.05
Service(s) Provided: Website Development, Andrew Allen, Jenny Smith
 
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