Feedback

We continually seek to improve our services by gathering feedback from our clients and businesses we have supported. Please find a selection of their comments below.

  • Our outstanding feedback
  • More great feedback
It's quite quick. Jo raises a ticket quickly and the coder gets back to us quickly. It's great for those of us without an in house tech team as they allow us to focus on what we do best.
Company CommentThank you for taking the time to provide feedback. It's great to hear that you have found the...
Name:Client details withheld
Date:30/09/2014
4.85
Service(s) Provided: Website Development, Andrew Allen, Jo Finch, Mark Harris
 
You're given the name and contact number/email address for an individual, rather than just a general one and that helps to make it feel like you're given someones specific attention. You can also speak to the same person everytime, which is great.
Company CommentHi Victoria, ...
Name:Victoria Mason
Town:Bath
Date:10/09/2014
5.05
Service(s) Provided: Website Development, STAFF
 
Very amiable emails that we could actually converse over. I was highly recommended to IRUN by our accountant. It was all done over the phone and on-line and was all very amiable. Daniel came up with a very amiable service with regards to how we launched the site showing me all the pre-launch work that had been done. They tailored it to our design: little things like ensuring the logo was correct. Part payments all the way through to be sure we were happy at each stage. The after service care for maintaining the website with updates etc. has been good. We had looked at other designers, but IRUN were very competitively priced.
Company CommentHi Will, ...
Name:Will Fludgate
Town:Bletchley
Date:10/09/2014
5.05
Service(s) Provided: Website Development, Andrew Allen, Daniel Powright, Accountants
 
Daniel was persistent in chasing me up but was not annoying. He was also very patient.
Company CommentHi Jenny, thank you for your feedback and we're pleased that you are happy with our service. ...
Name:Jenny Budgell
Town:Chippenham
Date:10/09/2014
5.05
Service(s) Provided: Website Development, Daniel Powright
 
They don't bother us very often. I haven't used it in some time.
Name:Rob Hardwicke
Town:Swindon
Date:10/09/2014
4.45
Service(s) Provided: Website Development, Daniel Powright
 
It's all been perfect. Andrew is probably the example of a perfect employee for you guys, he's been incredible. He helps me out no matter how annoying, awkward or unrelated to IRUN my problems are. You're the one company I deal with who I would never in a million years dream of leaving. It couldn't be better.
Company CommentHi Rob, ...
Name:Rob Williams
Town:London
Date:08/09/2014
5.05
Service(s) Provided: Website Development, Andrew Allen, Jenny Smith
 
The standout thing is that there are individuals that I can email and they will respond to me individually so it gives a sense that I know them and they know who I am. I've had queries in the past where they just got it fixed rather than trying to sell me something else. It's always a very quick response
Company CommentHi Geoff, ...
Name:Geoff Pike
Town:Hove
Date:08/09/2014
5.05
Service(s) Provided: Website Development, Andrew Allen, Jenny Smith
 
IRUN respond to calls quickly. There's always someone at the other end of the phone.
Company CommentHi Sima, ...
Name:Sima Dosani
Town:Suffolk
Date:05/09/2014
5.05
Service(s) Provided: Website Development, Jo Finch
 
The service is excellent, everything's fine
Company CommentHi Andy ...
Name:Andy Hutton
Town:Stockport
Date:04/09/2014
5.05
Service(s) Provided: Website Development, Jo Finch
 
It's good service. I've never had any issues. The prices are very competitive.
Company CommentHi Muhammad, ...
Name:Muhammad Abid
Town:Rochdale
Date:04/09/2014
5.05
Service(s) Provided: Website Development, Jo Finch
 

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