AI Services ChatBot
What is a ChatBot?
A chatbot is a software application designed to simulate human conversation. It interacts with users via text, offering responses based on pre-programmed scripts or, more commonly today, through AI models that allow dynamic, real-time conversations. Chatbots can understand user input (through natural language processing), generate appropriate replies, and perform tasks like answering questions, making recommendations, or even completing transactions.
Benefits of Having a Chatbot
Adding a chatbot to your website offers numerous benefits that can significantly enhance both customer experience and business efficiency
24/7 Customer Support
A chatbot provides round-the-clock assistance, ensuring that visitors can get answers to their questions at any time, even outside of business hours. This improves customer satisfaction and helps reduce response times.
Improved User Engagement
Chatbots can guide users through your site, helping them find products, services, or information more easily. By offering personalized recommendations and instant responses, they enhance the overall user experience and keep visitors engaged longer.
Lead Generation and Qualification
Chatbots can collect visitor information and qualify leads by asking relevant questions. They can also direct qualified leads to the sales team, helping businesses capture and nurture potential customers more effectively.
Increased Conversions
By providing instant answers, personalized recommendations, and guiding users through the buying process, chatbots can help reduce friction in the customer journey, leading to higher conversion rates.
Scalability
Unlike human agents, chatbots can handle multiple conversations simultaneously without sacrificing response quality, making them highly scalable during peak times or traffic surges.
What Will I Need?
You will need an account with DocsBot Ai. Please click the link below. We recommend using the Power plan if you wish to view your analytics
What Will IRUN Do?
IRUN Will
Brand the Bot within system capabilities.
Configure with website site map.
Load existing FAQ’s in word doc format.
Fine tune, individual configuration of ‘Top 10’ common FAQ’s.
Configure bot on website.
What Do IRUN Charge?
IRUN Will Configure Your ChatBot for Just
- This Charge is 'Per Bot'
- Allows for Up To 3 Bots (Depending On Your Plan)
Train and Develop Bot Performance
Whilst you may choose to leave your bot running in the background, there are so many ways you could develop your bot over time:
Businesses can effectively use AI chatbots by training them separately for different functions, such as customer support, sales, knowledge management, R&D, compliance, and internal support. Tailoring these bots to specific roles ensures better accuracy and functionality, reducing the workload on human teams while improving efficiency across the organization.
Do IRUN Offer Additional Support?
IRUN offers bundles of support hours to assist with your bot development. Please note the support hours can also be used to support the general content management of your website.