Is it time for a new website?
Your website may have been built using the latest, cutting-edge technology years ago, but things move on and it is more than likely that your website is now out of date with an old, unsupported platform running behind it that is seriously in need of an upgrade. There are a number of advantages to upgrading […]
A simple way to increase your website traffic
Despite what some SEO “experts” may try and tell you; meta data won’t help to magically get your website to the top of Google searches. This was confirmed by Google themselves, but they do still recommend that you take some time to properly complete the title tags and meta descriptions for your pages. These title […]
The Social Revolution
Did you know that mobile devices now drive over 50% of all ecommerce traffic? Plus more people now own a mobile device, than a toothbrush. Wearable and mobile technology now allows everything to be in real time, so if a customer is unhappy with something, it can instantly be published online within seconds. The below […]
Will Google’s latest update affect you?
Another big Google update is due to hit soon and it’s targeted specifically at mobile searches. The algorithm change is expected to have a significant impact on searches worldwide. Those that will be hit the worst are websites that are not mobile friendly and face having their position on Google downgraded for mobile searches. However, […]
Could your website be putting customers off?
These days businesses have so many different balls to juggle at once, it’s inevitable that something is going to slip past at some point. Most commonly, it’s the website that it forgotten about – but really, this should be a top priority for everyone. Your website is effectively your ‘shop window’ – it’s what attracts […]
How to generate word of mouth referrals
We all know that the best way of generating new business is via word of mouth – powerful testimonials from a trusted source can be one of the biggest influences when making a decision. However, most businesses have limited time and resources available which prevents them from properly listening to their customers, meaning that they […]
Building Trust Online
How do you decide which website to purchase from? Most online consumers purchase from brands that are well recognised and trusted, but most businesses online will never be able to gain the recognition that a global brand such as Amazon enjoys. However, there are some simple things that you can do to your website to […]
Customer Service Stories: The good and the bad
We’ve all had those great customer service moments that we want to share with our friends, then there have been those times when we’ve been so outraged with the service that we want to make sure that as many people as possible hear about it. What do you think gets shared most online; positive customer […]
Tips and Tools for a Better Website
Are you disappointed with how many sales or enquiries come via your website? Or maybe you’re just simply bored with the design? Then it could be time to consider updating your website. There’s lots of different factors to take into consideration for a website, but sometimes it’s the small things that have the greatest impact. […]
How Do You Know What Your Customers Really Think?
Are your customers happy with the service you provide? Most businesses will assume they are providing good service and that unless a customer shouts, they are all happy. The problem is that businesses don’t do enough to identify those who are unhappy, therefore the service is never improved and eventually they will lose those customers. […]